I terminate my Shell-Citibank Visa

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Home » Post Item » I terminate my Shell-Citibank Visa

I terminate my Shell-Citibank Visa

Friday, September 4, 2009

I had no intention of getting another credit card as I own 2 cards already. However, I was enticed to get a Citibank-Shell Visa last year as it offered 5% rebates on Shell fuel purchases and free annual membership fee for the first year. I asked for another concession from the agent that he granted - a gold card.

As of the last statement, I’ve earned a total rebate of more than P4,000 for one year. But, since it’s already my first year anniversary, I’m now being charged for annual membership fee of P3,000 and P1,500 each for my 3 extension cards. And, these fees are offsetting my savings.

I called up the call center and requested for the waiver of the annual membership fees. The agent explained to me that the principal’s annual membership fee could be waived; provided, I enroll a utility bill for its auto debit scheme. However, the extensions’ fees can’t be waived. Thus, I requested for the termination of the credit cards. The agent tried to persuade me to keep the cards or at least the principal card; but, I didn’t budge. I just told her that I would only maintain my cards if all the fees were waived. She didn’t budge too. So, goodbye my gold Citibank-Shell Visa card.

Why would I pay for annual fees when I have two other cards with waivable annual fees? And, if these two other cards would no longer waive the fees, I’d likewise terminate them.